When a game crashes on Xbox One, you will normally get sent to the Xbox One dashboard, where you can simply restart the game and attempt to play again. Please contact PlayStation Support for assistance. If your PlayStation 4 is up to date, there might be an issue with your PlayStation 4 console. This includes, but is not limited to, Memory Cards, controllers, chips, and cables. Please note : Activision cannot guarantee functionality on PlayStation consoles using 3rd party hardware. Delete old files and game data from your PlayStation 4. Ensure your PlayStation 4 console is in a cool, well-ventilated place.If your PlayStation 4 is up to date, try the following troubleshooting tips: Is everything else in good working order? Select the Home button in the center of the controller.The best way to avoid game crashes or freezing is to make sure the software on your PlayStation 4 is up to date. However, if you continue to receive these error messages, there are measures you can take to reduce the chances of game crashes occurring. If you receive either of these error messages, simply restart the game and attempt to play again. An error has occurred with an application or system software.When a game crashes on PlayStation 4, you will normally get sent to the PlayStation 4 dashboard and receive one of the following error messages: In some instances, you might also need to reboot your console. When the game freezes, you will need to quit the game and close the application, and then restart the game. Games can freeze or crash during gameplay for a variety of reasons.
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